Collections

SEAMLESS PAYMENTS
Residents can pay rent by responding to a text message, walk-up laundry attendant, e-wallet, or whatever way is more convenient so that they never miss a payment. Having our own gateway means they don’t have a fee barrier resulting in ~2% collections increases.
NON-PERFORMING ACCOUNTS
Amenity Service Limitations are linked to on-time rent payments. Our integrated portal identifies non-performing rent accounts and triggers Communication and action steps to collect rent. This fosters clear expectations and higher collection rates.


MANAGEMENT COMMISSION
Higher retention and collections translate into bonuses. As vacancy decreases commissions increase. New and increased revenues are realized along with prompt payments which collectively boost commissions.